In Workday's business process configuration, steps can be routed to which entity to complete a transaction?

• A. Supervisors
• B. End Users
• C. Security Groups
• D. HR

Answer: (C)

In Workday, the path a step takes to get completed is defined by who is eligible to perform that step. The recipient for a step is typically a security group, which is a collection of users who share the necessary permissions to carry out the task. When a step is assigned to a security group, any member of that group who has the appropriate access can claim and complete the task, allowing the work to move forward even if the original assignee is unavailable. This makes the workflow flexible and scalable, avoiding reliance on a single person like a supervisor. Routing to an individual supervisor or to end users is more restrictive or too generic for routine task completion, and HR isn’t the recipient mechanism for completing the transaction.